Here at Me again therapy we take your privacy seriously and will only use your personal information to administer your account and to provide the services you have requested from us, this includes any information we receive, collect or store which you enter on our website or provide us in any other way. Whether you are receiving Hypnosis or EMDR within hypnosis.
When you visit the website, our servers automatically log the standard data provided by your web browser. It may include internet protocol (IP) address used to connect to the computer or the internet: login, e-mail, address, password, computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page.
We may request personal information listed below, your personal information will be used for the specific reasons stated above.
Information of a personal nature related to your service request
We collect some non-personal and personal information for the following purposes:
To provide and operate the services
To provide our users with ongoing customer assistance and technical support
To be able to contact our visitors and users with general and personalised service related notices and promotional messages
To create aggregated statistical data and other aggregated and/or infected non-personal information, which we or our business partners may use to provide and improve our respective services
To comply with any applicable laws and regulations
Therapy sessions are purchased in single or block bookings. Block bookings are paid for in full prior to therapy commencing. Therapy sessions are non-refundable and non-transferable. 24 hrs notice is required to cancel any booked therapy sessions. If 24hrs notice is not given payment for the session will be retained. Gift vouchers are purchased for the recipients use and are non-transferable once therapy has begun.
Self-hypnosis audio's are non-refundable once purchased, all downloadable self-hypnosis are sold as described in each of the descriptions, if you have any questions prior to purchase please contact me again therapy.
Me again therapy is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com's data storage, databases and the general wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com are used by our company adhere to the standards set by PCI-DSS as managed by the PCI security standards council, which is a joint effort of brands like Visa, Mastercard and American express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable to the UK laws and any agreement we may have with you. For those purposes we may contact you via e-mail, telephone, text messages and postal mail (as advised by you).
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, they are typically used to keep track of the settings our users have selected and actions they have taken on our site.
Limits of our policy
In accordance with the Data Protection Act 1988 and 2003, you have the right to access any information that we would relating to you. You are invited to contact us at firstname.lastname@example.org, Please note we reserve the right to charge a fee of £10 to cover the costs incurred by use providing you with this information.